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Expert VoIP services for the Call Center

Businesses today operate on multiple continents with teams working virtually. Your requirements for international calling are addressed by Sigma Pay limiteds' Business Voice Solutions,situated in New York, USA, which enables IP-based solutions that eliminate carrier-level inefficiencies.

Call Center Solutions

Our services offer extensive phone network connection and telephone coverage. With the Sigma Pay VoIP system, you may schedule, receive, and connect calls simply by having an internet connection.

Business Communication System

The optimum use of our services is for corporate communications. It is highly advantageous for communicating with internal and external clients and is cost-effective.

Dialer Services

They are employing the agent dashboard's click-to-call dialling function. To improve productivity, a representative can commence a chat with a client by inputting the customer's phone number from any position.

DID & TFN Services

A toll-free number enhances the brand image of any business by giving customers a comfortable way to contact your marketing or support team at any time and do it for free. A toll-free number ensures your company's trustworthiness to your customers.

Virtual Call-Centre

Agents can work from any remote location with the assistance of a virtual call centre, which is a mainstream business communication solution. Startups, SMEs, and corporations can use virtual call centre solutions to stay in contact with their clients around the clock.

Hosted IVR

Use a professional IVR menu to greet customers and direct them to the right spot via call routing. IVR responds to user inquiries by calling your users through call allocation or by auto-attending and delivering a voicemail.

Cloud Telephony Services

With cloud telephony, the entire business telephony system is moved entirely to the cloud, which reduces the cost of hardware installation, setup, and maintenance.

CRM Integration

The administration of all business factors can be done in a single window by integrating appropriate call features into CRM. One piece of software that monitors everything.

Are you prepared for a Change?

Spend time and resources learning about VoIP technologies.