Top Five Benefits Of Internet Phone Calls In 2023

Internet phone calls, also known as Voice over Internet Protocol (VoIP) calls, are a way of making phone calls using the internet instead of a traditional telephone network. With internet phone calls, the audio signals turn into digital data and pass over the internet. To make an internet call, users need a device with an […]

Outbound Dialers

Types of Outbound Dialers | How To Choose The Best One

For years, call centers have thrived on outbound dialers, not only because of the vast number of calls made to clients but also due to the laborious aspect of redial numbers. It’s a massive task for your agents, affecting their production and stealing their attention. It comes at the price of solid customer dialogues and […]